Privacy Policy

This notice provides Project Pumps and Irrigation Pty Ltd’s (“us”, “we”, “our”) privacy policy regarding the nature, purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website

We respect your privacy and value your right to a simple and transparent understanding of how we handle your personal data. This publicly available privacy statement is the location in which we display our privacy policy. Whenever there is a change to our policy it will be updated here, along with the date of the update.


What personal data we collect and why we collect it?



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you contact us using one of our Contact Forms we collect the Personal Information you supplied to us, your Name, Email Address and Phone Number.  We use your Personal Information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with Project Pumps and Irrigation Pty Ltd.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.




When you look at this web site, our Hosting Provider (Oze Vision Webhosting) collects non-personally-identifying information about your visit to our website and makes this information available to us in server and website activity logs.

Depending on the security settings you have chosen in your web-browser the non-personally identifying information available to us could include:

  • the country you are located in
  • your server address
  • your top level domain name (for example, .com, .gov, .au, .uk, etc)
  • date, time, and amount of time you visited our website
  • pages and products you accessed and documents you downloaded during your visit to our website
  • previous web site you visited
  • type of browser you used to access our website
  • operating system of the device you used to access our website
For users/customers who have performed transactions with the ecommerce store will provide some or all of the follow personal identifying information to support the transaction:
  • Name
  • Company name
  • Billing address
  • Shipping address
  • Contact email address
  • Contact phone number
  • Items for purchase
  • Method of delivery
  • Purchase and transaction history

Non-personal identifying data is used by Project Irrigation Pty Ltd. to inform decisions in relation to the number of visitors to the website, the user experience, and to inform the improvement/development of the online store and the results from advertising campaigns. 

Personal identified information obtained through an ecommerce transaction is used by Project Irrigation Pty Ltd. to complete the transaction through supplying the items purchased to the correct user/customer and the items are delivered to the requested delivery location. Contact details are used to communicate with the customer in relation to confirmation of purchase and dispatch information. The contact information may also be used to contact a customer to update or correct details to support the completion of a transaction. Personal information may be used for future transactions to support requirements in regards to product warranty, returns, and refunds. 

Who we share your data with?

We respect your right to privacy and under no circumstances will we share, give access to, sell or rent your information to any third parties, unless we are legally obliged to and insofar as is necessary or appropriate to fulfill the purpose of your interaction with Project Pumps and Irrigation Pty Ltd.

Personal information obtained through an ecommerce transaction will be provided to third party organisations in circumstances to support direct to customer delivery, warranty replacement, and courier returns. 

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that have a registered account on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When purchases/interactions have taken place through the ecommerce store, the personal information about the customer/user, will be stored electronically for five years to comply with the requirements of the Australian Taxation Office.  

If you contact us using one of our Contact Forms we retain the Personal Information you supplied to us as long as is necessary or appropriate to fulfill the purpose of your interaction with Project Pumps and Irrigation Pty Ltd
or we are obliged to for administrative, legal, or security purposes.

What rights you have over your data?

If you have an account on this site, have left comments, used our Contact Forms you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data?

Visitor comments may be checked through an automated spam detection service.

How we protect your data?

We take care to ensure your personal information is protected. Our website uses HTTPS for a secure encrypted connection and our Contact Forms use TLS so your personal information is transferred over an encrypted channel.

Once we receive your information, we do everything we can to secure it on our system.

While we do our utmost to guarantee the safety of your personal information, you also have to remember that details such as your email address are being sent over the Internet, and as such we cannot 100% guarantee the security of these; you send information to us over the Internet at your own risk.

What data breach procedures we have in place?

If a situation arises where any relative data has been breached, hacked or stolen, it is our policy to notify you as soon as possible of such breaches and take steps to limit any potential damage arising from such a breach.


Age of Consent


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


Transferring your details


By offering your personal information to us, you are acknowledging that they could be transferred to locations outside of your country of residence. This could happen if a server is located in a country outside the country you are accessing our website from.

We recommend that if you are sharing sensitive data with us you ensure the connection you are using is secure. By giving us your information, you are agreeing to these terms.


Privacy Policy reviews


We review and update this Privacy Statement on an ongoing basis.

This was last reviewed and updated July 2021.

This policy is binding to anyone who uses our website. If you have any questions, concerns, or comments you can send an email to


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